Terms and conditions

This Terms and Conditions Agreement ("Agreement") outlines the rules and guidelines for using the joyouslab.com website ("Website") and any related products, AI-powered products, apps and services (collectively, "Services"). This Agreement is a legally binding contract between you ("User", "you", "your") and the operator of this Website and Services, Auto Projekt Centrum s.r.o. (IN47715961), located at Hřbitovní 954/17, 312 00 Plzeň, The Czech Republic ("Operator", "we", "us", "our").

By accessing and using the Website and Services, you confirm that you have read, understood, and agree to this Agreement. If you're entering into this Agreement on behalf of a business or other legal entity, you confirm that you have the authority to bind that entity to this Agreement. In this case, "User", "you", and "your" refer to that entity. If you don't have this authority, or if you don't agree with this Agreement, you must not accept this Agreement and may not use the Website and Services.

Please note that this Agreement is a contract between you and the Operator, even though it's electronic and isn't physically signed by you. Your use of the Website and Services constitutes your acceptance of this Agreement.

No Medical Advice

THE SERVICES DO NOT PROVIDE MEDICAL ADVICE. The information and content provided through our Services, including any AI-generated content, is for informational and self-help purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read or received through our Services.

INFORMATION PROVIDED ON THE SITES ABOUT TESTS, CONDITIONS, DIAGNOSES, TREATMENTS, OR ANY OTHER INFORMATION IS NOT MEDICAL ADVICE. THE SITES DO NOT PROVIDE MEDICAL OR DIAGNOSTIC SERVICES OR PRESCRIBE MEDICATION. INFORMATION PROVIDED DOES NOT CONSTITUTE A DIAGNOSIS, TREATMENT, OR PROTOCOL FOR ANY DISEASE OR CONDITION.

Crisis Response

If you are experiencing a mental health crisis or emergency, do not rely on our Services for help. Instead:
a. Contact your local emergency services immediately.
b. Reach out to a qualified mental health professional.
c. Contact your local crisis helpline.
Our Services are not designed to respond to mental health emergencies, and we cannot guarantee an immediate response to any communications indicating a crisis situation.

DO NOT USE THE SITES OR SERVICES FOR EMERGENCY MEDICAL NEEDS. IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, INCLUDING THOUGHTS OF HARM TO YOURSELF OR OTHERS, PLEASE IMMEDIATELY CONTACT 911 (FOR UNITED STATES) OR YOUR LOCAL CRISIS HOTLINE.

Not a Substitute for Professional Judgment

USE OF THE SITES OR SERVICES IS NOT A SUBSTITUTE FOR THE PROFESSIONAL JUDGMENT OF HEALTH CARE PROFESSIONALS IN DIAGNOSING AND TREATING PATIENTS. YOU ACKNOWLEDGE AND AGREE THAT INFORMATION PROVIDED VIA THE SITES OR SERVICES MAY BE INACCURATE THOUGH NO FAULT OF THE WEBSITE. YOU ASSUME ALL RISKS ASSOCIATED WITH YOUR USE OF THE SITES AND SERVICES. WEBSITE IS NOT RESPONSIBLE FOR INFORMATION THAT IS PROVIDED BY HEALTH CARE PROFESSIONALS THROUGH THE USE OF THE SITES OR SERVICES.

Not Mental Health Services

Our Services are designed for entertainment purposes only. They do not offer mental wellbeing nor mental health services.
a. Our Services are not a substitute for professional mental health treatment or medical advice.
b. We do not diagnose mental health conditions or prescribe treatment.
c. If you are experiencing a mental health crisis or emergency, please contact a qualified mental health professional or emergency services immediately.
d. We are not responsible for any adverse outcomes resulting from your use of our Services for mental health support or mental wellbeing support.

AI-Generated Content

Our Services utilize artificial intelligence to generate content and responses. You acknowledge and agree that:
a. AI-generated content may be unpredictable, inaccurate, or inappropriate.
b. You use AI-generated features at your own risk.
c. We do not endorse, guarantee, or assume responsibility for any AI-generated content.
d. AI-generated content should never be used as a substitute for professional medical advice, diagnosis, or treatment.

User-Generated and AI-Generated Content

You retain any and all of your rights to any content you submit, post or display on or through the Services and you are responsible for protecting those rights. We take no responsibility and assume no liability for any content posted by you or any third party. By submitting, posting or displaying content on or through the Services, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute it in any and all media. You acknowledge that AI-generated content may be based on or influenced by content you provide, but that you do not have any rights to such AI-generated content beyond your right to use the Services.

Age Restrictions

Due to the nature of our Services, they are intended for use by individuals who are at least 18 years old. By using our Services, you represent and warrant that you meet this age requirement.

Accounts and membership

If you create an account on the Website, you are responsible for maintaining the security of your account and you are fully responsible for all activities that occur under the account and any other actions taken in connection with it. We may, but have no obligation to, monitor and review new accounts before you may sign in and start using the Services. Providing false contact information of any kind may result in the termination of your account. You must immediately notify us of any unauthorized uses of your account or any other breaches of security. We will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions. We may suspend, disable, or delete your account (or any part thereof) if we determine that you have violated any provision of this Agreement or that your conduct or content would tend to damage our reputation and goodwill. If we delete your account for the foregoing reasons, you may not re-register for our Services. We may block your email address and Internet protocol address to prevent further registration.

Third-Party Services

Our Services integrate with third-party services to enhance functionality and user experience. Specifically, we use:
OpenAI.com: We utilize OpenAI's technology to power our artificial intelligence features. Your interactions with AI-generated content may be processed through OpenAI's services.
Firebase.com: We use Firebase for user authentication, data storage, and analytics. Some of your data may be stored and processed through Firebase.
Supabase.com: We use Supabase for user authentication, database management and real-time data synchronization, edge functions. Some of your data may be stored and processed through Supabase.

By using our Services, you acknowledge and agree that your data may be transmitted to and processed by these third-party services. We encourage you to review the up to date privacy policies of these services: OpenAI.com, Firebase.com, Supabase.com

While we carefully select our third-party service providers and take reasonable steps to ensure they provide adequate protection for your data, we cannot guarantee the security or privacy practices of these third-party services.

Links to other resources

Although the Website and Services may link to other resources (such as websites, mobile applications, etc.), we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked resource, unless specifically stated herein. Some of the links on the Website may be "affiliate links". This means if you click on the link and purchase an item, the Operator will receive an affiliate commission. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any businesses or individuals or the content of their resources. We do not assume any responsibility or liability for the actions, products, services, and content of any other third parties. You should carefully review the legal statements and other conditions of use of any resource which you access through a link on the Website and Services. Your linking to any other off-site resources is at your own risk.

Prohibited uses

In addition to other terms as set forth in the Agreement, you are prohibited from using the Website and Services or Content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Website and Services, third party products and services, or the Internet; (h) to spam, phish, pharm, pretext, spider, crawl, or scrape; (i) for any obscene or immoral purpose; or (j) to interfere with or circumvent the security features of the Website and Services, third party products and services, or the Internet. We reserve the right to terminate your use of the Website and Services for violating any of the prohibited uses.

GENERATIVE AI PROHIBITED USE POLICY

Generative AI models can help you explore new topics, inspire your creativity, and learn new things. However, we expect you to use and engage with them in a responsible, legal manner. To this end, you must not use the Services that reference this policy to:

Perform or facilitate dangerous, illegal, or malicious activities, including

  1. Facilitation or promotion of illegal activities or violations of law, such as
    1. Promoting or generating content related to child sexual abuse or exploitation
    2. Promoting or facilitating sale of, or providing instructions for synthesizing or accessing, illegal substances, goods, or services
    3. Facilitating or encouraging users to commit any type of crimes
    4. Promoting or generating violent extremism or terrorist content
  2. Abuse, harm, interference, or disruption of services (or enable others to do the same), such as
    1. Promoting or facilitating the generation or distribution of spam
    2. Generating content for deceptive or fraudulent activities, scams, phishing, or malware.
    3. Attempts to override or circumvent safety filters or intentionally drive the model to act in a manner that contravenes our policies
  3. Generation of content that may harm or promote the harm of individuals or a group, such as
    1. Generating content that promotes or encourages hatred
    2. Facilitating methods of harassment or bullying to intimidate, abuse, or insult others
    3. Generating content that facilitates, promotes, or incites violence
    4. Generating content that facilitates, promotes, or encourages self harm
    5. Generating personally identifying information for distribution or other harms
    6. Tracking or monitoring people without their consent
    7. Generating content that may have unfair or adverse impacts on people, particularly impacts related to sensitive or protected characteristics
  4. Generate and distribute content intended to misinform, misrepresent or mislead, including
    1. Misrepresentation of the provenance of generated content by claiming content was created by a human, or represent generated content as original works, in order to deceive
    2. Generation of content that impersonates an individual (living or dead) without explicit disclosure, in order to deceive
    3. Misleading claims of expertise or capability made particularly in sensitive areas (e.g. health, finance, government services, or legal)
    4. Making automated decisions in domains that affect material or individual rights or well-being (e.g., finance, legal, employment, healthcare, housing, insurance, and social welfare)
  5. Generate sexually explicit content, including content created for the purposes of pornography or sexual gratification (e.g. sexual chatbots). Note that this does not include content created for scientific, educational, documentary, or artistic purposes.

Intellectual property rights

"Intellectual Property Rights" means all present and future rights conferred by statute, common law or equity in or in relation to any copyright and related rights, trademarks, designs, patents, inventions, goodwill and the right to sue for passing off, rights to inventions, rights to use, and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, rights to claim priority from, such rights and all similar or equivalent rights or forms of protection and any other results of intellectual activity which subsist or will subsist now or in the future in any part of the world. This Agreement does not transfer to you any intellectual property owned by the Operator or third parties, and all rights, titles, and interests in and to such property will remain (as between the parties) solely with the Operator. All trademarks, service marks, graphics and logos used in connection with the Website and Services, are trademarks or registered trademarks of the Operator or its licensors. Other trademarks, service marks, graphics and logos used in connection with the Website and Services may be the trademarks of other third parties. Your use of the Website and Services grants you no right or license to reproduce or otherwise use any of the Operator or third party trademarks.

Limitation of liability

To the fullest extent permitted by applicable law, in no event will the Operator, its affiliates, directors, officers, employees, agents, suppliers or licensors be liable to any person for any indirect, incidental, special, punitive, cover or consequential damages (including, without limitation, damages for lost profits, revenue, sales, goodwill, use of content, impact on business, business interruption, loss of anticipated savings, loss of business opportunity) however caused, under any theory of liability, including, without limitation, contract, tort, warranty, breach of statutory duty, negligence or otherwise, even if the liable party has been advised as to the possibility of such damages or could have foreseen such damages. To the maximum extent permitted by applicable law, the aggregate liability of the Operator and its affiliates, officers, employees, agents, suppliers and licensors relating to the services will be limited to an amount greater of one dollar or any amounts actually paid in cash by you to the Operator for the prior one month period prior to the first event or occurrence giving rise to such liability. The limitations and exclusions also apply if this remedy does not fully compensate you for any losses or fails of its essential purpose.

Severability

All rights and restrictions contained in this Agreement may be exercised and shall be applicable and binding only to the extent that they do not violate any applicable laws and are intended to be limited to the extent necessary so that they will not render this Agreement illegal, invalid or unenforceable. If any provision or portion of any provision of this Agreement shall be held to be illegal, invalid or unenforceable by a court of competent jurisdiction, it is the intention of the parties that the remaining provisions or portions thereof shall constitute their agreement with respect to the subject matter hereof, and all such remaining provisions or portions thereof shall remain in full force and effect.

Changes and amendments

We reserve the right to modify this Agreement or its terms relating to the Website and Services at any time, effective upon posting of an updated version of this Agreement on the Website. When we do, we will revise the updated date at the bottom of this page. Continued use of the Website and Services after any such changes shall constitute your consent to such changes.

Governing Law

These Terms shall be governed and construed in accordance with the laws of The Czech Republic, without regard to its conflict of law provisions.

Acceptance of these terms

You acknowledge that you have read this Agreement and agree to all its terms and conditions. By accessing and using the Website and Services you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to access or use the Website and Services.

Contacting us

If you would like to contact us to understand more about this Agreement or wish to contact us concerning any matter relating to it, you may send an email to hey@joyouslab.com.

This document was last updated on July 19, 2023

Privacy policy

This privacy policy ("Policy") describes how the personally identifiable information ("Personal Information") you may provide on the joyouslab.com website ("Website"), "joyouslab apps" mobile application ("Mobile Application") and any of their related products and services (collectively, "Services") is collected, protected and used. It also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information. This Policy is a legally binding agreement between you ("User", "you" or "your") and this Website operator and Mobile Application developer ("Operator", "we", "us" or "our"). By accessing and using the Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

AI and Data Processing

Our Services use artificial intelligence (AI) to process data and generate content. By using our Services, you acknowledge and agree that:

  1. Your data may be used to train and improve our AI systems
  2. AI-generated content is created based on patterns in data and may not always be accurate or appropriate
  3. We do not guarantee the accuracy, completeness, or usefulness of AI-generated content

Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:
a. With service providers who assist in providing our Services
b. If required by law or to respond to legal process
c. To protect our rights, privacy, safety, or property
d. In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Automatic collection of information

When you open the Website or use the Mobile Application, our servers automatically record information that your browser or device sends. This data may include information such as your device's IP address and location, browser and device name and version, operating system type and version, language preferences, the webpage you were visiting before you came to the Services, pages of the Services that you visit, the time spent on those pages, information you search for on the Services, access times and dates, and other statistics.

Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding the usage and traffic of the Services. This statistical information is not otherwise aggregated in such a way that would identify any particular user of the system.

Collection of personal information

You can access and use the Services without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the features on the Services, you may be asked to provide certain Personal Information (for example, your name and e-mail address). We receive and store any information you knowingly provide to us when you create an account, publish content, or fill any online forms on the Services. When required, this information may include the following:

  1. Personal details such as name, country of residence, etc.
  2. Contact information such as email address, address, etc.
  3. Account details such as user name, unique user ID, password, etc.
  4. Geolocation data such as latitude and longitude.
  5. Certain features on the mobile device such as contacts, calendar, gallery, etc.
  6. Information about other individuals such as your family members, friends, etc.
  7. Any other materials you willingly submit to us such as articles, images, feedback, etc.

Some of the information we collect is directly from you via the Services. However, we may also collect Personal Information about you from other sources such as public databases and our joint marketing partners. You can choose not to provide us with your Personal Information, but then you may not be able to take advantage of some of the features on the Services. Users who are uncertain about what information is mandatory are welcome to contact us.

Use and processing of collected information

In order to make the Services available to you, or to meet a legal obligation, we may need to collect and use certain Personal Information. If you do not provide the information that we request, we may not be able to provide you with the requested products or services. Any of the information we collect from you may be used for the following purposes:

  1. Create and manage user accounts
  2. Send administrative information
  3. Respond to inquiries and offer support
  4. Request user feedback
  5. Improve user experience
  6. Administer prize draws and competitions
  7. Enforce terms and conditions and policies
  8. Protect from abuse and malicious users
  9. Respond to legal requests and prevent harm
  10. Run and operate the Services

Processing your Personal Information depends on how you interact with the Services, where you are located in the world and if one of the following applies: (i) you have given your consent for one or more specific purposes; this, however, does not apply, whenever the processing of Personal Information is subject to European data protection law; (ii) provision of information is necessary for the performance of an agreement with you and/or for any pre-contractual obligations thereof; (iii) processing is necessary for compliance with a legal obligation to which you are subject; (iv) processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in us; (v) processing is necessary for the purposes of the legitimate interests pursued by us or by a third party.

Note that under some legislations we may be allowed to process information until you object to such processing (by opting out), without having to rely on consent or any other of the following legal bases below. In any case, we will be happy to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Information is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Managing information

You are able to delete certain Personal Information we have about you. The Personal Information you can delete may change as the Services change. When you delete Personal Information, however, we may maintain a copy of the unrevised Personal Information in our records for the duration necessary to comply with our obligations to our affiliates and partners, and for the purposes described below.

Disclosure of information

Depending on the requested Services or as necessary to complete any transaction or provide any service you have requested, we may share your information with your consent with our trusted third parties that work with us, any other affiliates and subsidiaries we rely upon to assist in the operation of the Services available to you. We do not share Personal Information with unaffiliated third parties. These service providers are not authorized to use or disclose your information except as necessary to perform services on our behalf or comply with legal requirements. We may share your Personal Information for these purposes only with third parties whose privacy policies are consistent with ours or who agree to abide by our policies with respect to Personal Information. These third parties are given Personal Information they need only in order to perform their designated functions, and we do not authorize them to use or disclose Personal Information for their own marketing or other purposes.

We will disclose any Personal Information we collect, use or receive if required or permitted by law, such as to comply with a subpoena, or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Retention of information

We will retain and use your Personal Information for the period necessary to comply with our legal obligations, resolve disputes, and enforce our agreements unless a longer retention period is required or permitted by law. We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally. Once the retention period expires, Personal Information shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after the expiration of the retention period.

The rights of users

You may exercise certain rights regarding your information processed by us. In particular, you have the right to do the following: (i) you have the right to withdraw consent where you have previously given your consent to the processing of your information; (ii) you have the right to object to the processing of your information if the processing is carried out on a legal basis other than consent; (iii) you have the right to learn if information is being processed by us, obtain disclosure regarding certain aspects of the processing and obtain a copy of the information undergoing processing; (iv) you have the right to verify the accuracy of your information and ask for it to be updated or corrected; (v) you have the right, under certain circumstances, to restrict the processing of your information, in which case, we will not process your information for any purpose other than storing it; (vi) you have the right, under certain circumstances, to obtain the erasure of your Personal Information from us; (vii) you have the right to receive your information in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that your information is processed by automated means and that the processing is based on your consent, on a contract which you are part of or on pre-contractual obligations thereof.

Privacy of children

We do not knowingly collect any Personal Information from children under the age of 13. If you are under the age of 13, please do not submit any Personal Information through the Services. We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce this Policy by instructing their children never to provide Personal Information through the Services without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Information to us through the Services, please contact us. You must also be old enough to consent to the processing of your Personal Information in your country (in some countries we may allow your parent or guardian to do so on your behalf).

Cookies

The Services use "cookies" to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical purposes to operate the Services. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

Do Not Track signals

Some browsers incorporate a Do Not Track feature that signals to websites you visit that you do not want to have your online activity tracked. Tracking is not the same as using or collecting information in connection with a website. For these purposes, tracking refers to collecting personally identifiable information from consumers who use or visit a website or online service as they move across different websites over time. How browsers communicate the Do Not Track signal is not yet uniform. As a result, the Services are not yet set up to interpret or respond to Do Not Track signals communicated by your browser. Even so, as described in more detail throughout this Policy, we limit our use and collection of your personal information.

Email marketing

We offer electronic newsletters to which you may voluntarily subscribe at any time. We are committed to keeping your e-mail address confidential and will not disclose your email address to any third parties except as allowed in the information use and processing section or for the purposes of utilizing a third party provider to send such emails. We will maintain the information sent via e-mail in accordance with applicable laws and regulations.

In compliance with the CAN-SPAM Act, all e-mails sent from us will clearly state who the e-mail is from and provide clear information on how to contact the sender. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or by contacting us. However, you will continue to receive essential transactional emails.

Links to other resources

The Services contain links to other resources that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other resources or third parties. We encourage you to be aware when you leave the Services and to read the privacy statements of each and every resource that may collect Personal Information.

Information security

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of Personal Information in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed. Therefore, while we strive to protect your Personal Information, you acknowledge that (i) there are security and privacy limitations of the Internet which are beyond our control; (ii) the security, integrity, and privacy of any and all information and data exchanged between you and the Services cannot be guaranteed; and (iii) any such information and data may be viewed or tampered with in transit by a third party, despite best efforts.

Data breach

In the event we become aware that the security of the Services has been compromised or users Personal Information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the user as a result of the breach or if notice is otherwise required by law. When we do, we will post a notice on the Services.

Children's Privacy

Our Services are not intended for use by children under the age of 18 years old. We do not knowingly collect personal information from children under 18 years old. If you are a parent or guardian and believe we may have collected information about a child, please contact us.

Changes and amendments

We reserve the right to modify this Policy or its terms relating to the Services from time to time in our discretion and will notify you of any material changes to the way in which we treat Personal Information. When we do, we will revise the updated date at the bottom of this page. We may also provide notice to you in other ways in our discretion, such as through contact information you have provided. Any updated version of this Policy will be effective immediately upon the posting of the revised Policy unless otherwise specified. Your continued use of the Services after the effective date of the revised Policy (or such other act specified at that time) will constitute your consent to those changes. However, we will not, without your consent, use your Personal Information in a manner materially different than what was stated at the time your Personal Information was collected.

Acceptance of this policy

You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Services.

Contacting us

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to hey@joyouslab.com.

This document was last updated on September 19, 2023

Disclaimer

This disclaimer ("Disclaimer") sets forth the general guidelines, disclosures, and terms of your use of the joyouslab.com website ("Website"), "joyouslab.com" mobile application ("Mobile Application") and any of their related products and services (collectively, "Services"). This Disclaimer is a legally binding agreement between you ("User", "you" or "your") and this Website operator and Mobile Application developer ("Operator", "we", "us" or "our"). By accessing and using the Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Disclaimer. If you are entering into this Disclaimer on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this Disclaimer, in which case the terms "User", "you" or "your" shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this Disclaimer, you must not accept this Disclaimer and may not access and use the Services. You acknowledge that this Disclaimer is a contract between you and the Operator, even though it is electronic and is not physically signed by you, and it governs your use of the Services.

Your use of THE SITES is at your OWN risk. THE INFORMATION, MATERIALS, PRODUCTS AND SERVICES PROVIDED ON, THROUGH, OR IN CONNECTION WITH THE SITES OR SERVICES OR OTHERWISE PROVIDED BY US ARE PROVIDED “AS IS” WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SECURITY, NON-INFRINGEMENT OF INTELLECTUAL PROPERTY, FREEDOM FROM COMPUTER VIRUS, OR WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE HEREBY DISCLAIM ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, WITH RESPECT TO THE SITES AND ANY PRODUCTS AND SERVICES LISTED OR DESCRIBED ON THE SITES. WE DO NOT REPRESENT OR WARRANT THAT THE SITES OR ANY INFORMATION OR PRODUCTS OR SERVICES WE PROVIDE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT MAKE ANY WARRANTIES OR REPRESENTATIONS REGARDING THE COMPLETENESS, CORRECTNESS, ACCURACY, ADEQUACY, USEFULNESS, TIMELINESS OR RELIABILITY OF THE SITES OR ANY INFORMATION OR PRODUCTS OR SERVICES WE PROVIDE, OR ANY OTHER WARRANTY. THE INFORMATION, MATERIALS, PRODUCTS AND SERVICES PROVIDED ON OR THROUGH THE SITES MAY BE OUT OF DATE, AND NEITHER THE WEBSITE NOR ANY OF ITS AFFILIATES MAKES ANY COMMITMENT OR ASSUMES ANY DUTY TO UPDATE SUCH INFORMATION, MATERIALS, PRODUCTS OR SERVICES. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, WE HEREBY EXPRESSLY DISCLAIM ALL LIABILITY FOR PRODUCT DEFECT OR FAILURE, INCLUDING TESTING AND TEST RESULT DEFECTS AND FAILURES, CLAIMS THAT ARE DUE TO NORMAL WEAR, PRODUCT MISUSE, ABUSE, PRODUCT MODIFICATION, IMPROPER PRODUCT SELECTION, NON-COMPLIANCE WITH ANY CODES, OR MISAPPROPRIATION. WE MAKE NO WARRANTIES TO THOSE DEFINED AS “CONSUMERS” IN THE MAGNUSON-MOSS WARRANTY-FEDERAL TRADE COMMISSION IMPROVEMENTS ACT. THE FOREGOING EXCLUSIONS OF IMPLIED WARRANTIES DO NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW.

THE INFORMATION PRESENTED ON THE SITES DOES NOT GUARANTEE ANY INSURANCE, INCENTIVE, OR OTHER BENEFITS WILL BE PAID.

NO ADVICE OR INFORMATION, UNLESS MADE AS PART OF ANOTHER BINDING AGREEMENT THAT SUPERCEDES THE TERMS OF THIS AGREEMENT, OBTAINED FROM THE WEBSITE OR WEBSITES’S SITE OR SERVICES WILL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.

The Website does not assume any responsibility FOR and will NOT be liable, for any damage to or any virus that may infect your computer, equipment, or other property caused by or arising from your access to, use of, or browsing thE SITES, or your downloading of OR ACCESSING any materials from THE SITES. IN NO EVENT WILL THE WEBSITE, OR ANY OF ITS OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, AFFILIATES, AGENTS, SUCCESSORS OR ASSIGNS, NOR ANY PARTY INVOLVED IN THE CREATION, PRODUCTION OR TRANSMISSION OF THE SITES, BE LIABLE TO YOU OR ANYONE ELSE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION) ARISING OUT OF THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF THE SITES, ANY SITES LINKED TO THE SITES, OR THE MATERIALS, INFORMATION, PRODUCTS OR SERVICES CONTAINED ON OR PROVIDED IN CONNECTION WITH THE SITES OR SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING LIMITATIONS OF LIABILITY DO NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW.

In the event of any problem with the sites or the services you agree that your sole remedy is to cease using the sites or services.

Not Mental Health Services

Our Services are designed for entertainment purposes only. They do not offer mental wellbeing nor mental health services.
a. Our Services are not a substitute for professional mental health treatment or medical advice.
b. We do not diagnose mental health conditions or prescribe treatment.
c. If you are experiencing a mental health crisis or emergency, please contact a qualified mental health professional or emergency services immediately.
d. We are not responsible for any adverse outcomes resulting from your use of our Services for mental health support or mental wellbeing support.

AI-Generated Content

Our Services utilize artificial intelligence to generate content and responses. You acknowledge and agree that:
a. AI-generated content may be unpredictable, inaccurate, or inappropriate.
b. You use AI-generated features at your own risk.
c. We do not endorse, guarantee, or assume responsibility for any AI-generated content.
d. AI-generated content should never be used as a substitute for professional medical advice, diagnosis, or treatment.

The Apps utilize AI technology to generate content and recommendations. AI-generated content may not always be accurate, appropriate, or reliable. Users should not rely solely on AI-generated content for making decisions, especially those related to mental health. Operator disclaims all liability for any harm or damage resulting from reliance on AI-generated content.

Professional Advice Disclaimer

The content provided by the Apps, including AI-generated content, is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition or mental health issue. Never disregard professional medical advice or delay in seeking it because of something you have read on the Apps.

Representation

Any views or opinions represented on the Services belong solely to the content creators and do not represent those of people, institutions or organizations that the Operator or creators may or may not be associated with in professional or personal capacity, unless explicitly stated. Any views or opinions are not intended to malign any religion, ethnic group, club, organization, company, or individual.

Content and postings

Website and apps serves entertainment purposes only. It is not intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment or prevention of disease. Use of the app is at your own risk. It is provided "as is" without expressed or implied warranty and is due to any change any time.

You may not modify, print or copy any part of the Services. Inclusion of any part of the Services in another work, whether in printed or electronic or another form or inclusion of any part of the Services on another resource by embedding, framing or otherwise without the express permission of the Operator is prohibited.

Reviews and testimonials

Testimonials are received in various forms through a variety of submission methods. The testimonials are not necessarily representative of all of those who will use Services, and the Operator is not responsible for the opinions or comments available on the Services, and does not necessarily share them. All opinions expressed are strictly the views of the reviewers.

The testimonials displayed are given verbatim except for grammatical or typing error corrections. Some testimonials may have been edited for clarity, or shortened in cases where the original testimonial included extraneous information of no relevance to the general public. Testimonials may be reviewed for authenticity before they are available for public viewing.

Indemnification and warranties

While we have made every attempt to ensure that the information contained on the Services is correct, the Operator is not responsible for any errors or omissions, or for the results obtained from the use of this information. All information on the Services is provided "as is", with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied. In no event will the Operator, or its partners, employees or agents, be liable to you or anyone else for any decision made or action taken in reliance on the information on the Services, or for any consequential, special or similar damages, even if advised of the possibility of such damages. Information on the Services is for general information purposes only and is not intended to provide any type of professional advice. Please seek professional assistance should you require it. Information contained on the Services are subject to change at any time and without warning.

Changes and amendments

We reserve the right to modify this Disclaimer or its terms relating to the Services at any time, effective upon posting of an updated version of this Disclaimer on the Services. When we do, we will revise the updated date at the bottom of this page. Continued use of the Services after any such changes shall constitute your consent to such changes.

Acceptance of this disclaimer

You acknowledge that you have read this Disclaimer and agree to all its terms and conditions. By accessing and using the Services you agree to be bound by this Disclaimer. If you do not agree to abide by the terms of this Disclaimer, you are not authorized to access or use the Services.

Contacting us

If you would like to contact us to understand more about this Disclaimer or wish to contact us concerning any matter relating to it, you may send an email to hey@joyouslab.com.

This document was last updated on July 19, 2023